A sister company of iDesign CollectiveTrusted by 120+ Australian businesses ↗
Website care for Australian small business

Your website, looked after. Change it just by asking.

Checked every 15 minutes, kept updated by real people and an AI editor inside your own WordPress. Works with your current host, nothing to move.

iDesign CollectiveA sister company of iDesign Collective
idesigncollective.com.au
8,448Site checks today
120+Businesses trust iDesign
Watched every 15 minutes. Fixed by people.See how it works ↓

In good company. Trusted by 120+ Australian businesses.

Ace PadelAlan Morrison ExcavationsAusmetal RoofingBenchmark Insurance BrokersBoolarong BeachsideZari StudioBrad Kennedy ElectricalChaplin CranesClean and Fresh Pressure WashingCoastal Connect ElectricalCoast Fencing and GatesDeep Dive PlumbingDynasty RoofingElite CarpentryErbachers Fruit and VegFull VendGeorge Cowie FootballGIA ScaffoldGrimmond ConcretingGTB EngineeringHarveston FirstiClean IndustriesInner Paddle CoJamie VibertJJ Denture DesignJohn Kyle EspressoJourney FinanceJourney InsureKirstin CowieAce PadelAlan Morrison ExcavationsAusmetal RoofingBenchmark Insurance BrokersBoolarong BeachsideZari StudioBrad Kennedy ElectricalChaplin CranesClean and Fresh Pressure WashingCoastal Connect ElectricalCoast Fencing and GatesDeep Dive PlumbingDynasty RoofingElite CarpentryErbachers Fruit and VegFull VendGeorge Cowie FootballGIA ScaffoldGrimmond ConcretingGTB EngineeringHarveston FirstiClean IndustriesInner Paddle CoJamie VibertJJ Denture DesignJohn Kyle EspressoJourney FinanceJourney InsureKirstin CowieAce PadelAlan Morrison ExcavationsAusmetal RoofingBenchmark Insurance BrokersBoolarong BeachsideZari StudioBrad Kennedy ElectricalChaplin CranesClean and Fresh Pressure WashingCoastal Connect ElectricalCoast Fencing and GatesDeep Dive PlumbingDynasty RoofingElite CarpentryErbachers Fruit and VegFull VendGeorge Cowie FootballGIA ScaffoldGrimmond ConcretingGTB EngineeringHarveston FirstiClean IndustriesInner Paddle CoJamie VibertJJ Denture DesignJohn Kyle EspressoJourney FinanceJourney InsureKirstin CowieAce PadelAlan Morrison ExcavationsAusmetal RoofingBenchmark Insurance BrokersBoolarong BeachsideZari StudioBrad Kennedy ElectricalChaplin CranesClean and Fresh Pressure WashingCoastal Connect ElectricalCoast Fencing and GatesDeep Dive PlumbingDynasty RoofingElite CarpentryErbachers Fruit and VegFull VendGeorge Cowie FootballGIA ScaffoldGrimmond ConcretingGTB EngineeringHarveston FirstiClean IndustriesInner Paddle CoJamie VibertJJ Denture DesignJohn Kyle EspressoJourney FinanceJourney InsureKirstin Cowie
Kokora Massage TherapyLithos HabitatsLimitless Living SupportLynda MacdonaldMaxim Building ServicesNext Level MechanicNude AestheticsOpals Down UnderParagon RenovationsPeerless KitchensPlatinum BenchtopsQgrindSaurus ConstructionsSchembri PTSunshine Coast Marine Electrical DoctorSEQ WardrobesShift EaseSkipper MoneySOAR SolutionsSof and ChrisSEQ GlassSupporting YouThe Design ChaperoneThe End GameTitan INDTJ Electrical GroupTLSTop Dog PlumbingTownKokora Massage TherapyLithos HabitatsLimitless Living SupportLynda MacdonaldMaxim Building ServicesNext Level MechanicNude AestheticsOpals Down UnderParagon RenovationsPeerless KitchensPlatinum BenchtopsQgrindSaurus ConstructionsSchembri PTSunshine Coast Marine Electrical DoctorSEQ WardrobesShift EaseSkipper MoneySOAR SolutionsSof and ChrisSEQ GlassSupporting YouThe Design ChaperoneThe End GameTitan INDTJ Electrical GroupTLSTop Dog PlumbingTownKokora Massage TherapyLithos HabitatsLimitless Living SupportLynda MacdonaldMaxim Building ServicesNext Level MechanicNude AestheticsOpals Down UnderParagon RenovationsPeerless KitchensPlatinum BenchtopsQgrindSaurus ConstructionsSchembri PTSunshine Coast Marine Electrical DoctorSEQ WardrobesShift EaseSkipper MoneySOAR SolutionsSof and ChrisSEQ GlassSupporting YouThe Design ChaperoneThe End GameTitan INDTJ Electrical GroupTLSTop Dog PlumbingTownKokora Massage TherapyLithos HabitatsLimitless Living SupportLynda MacdonaldMaxim Building ServicesNext Level MechanicNude AestheticsOpals Down UnderParagon RenovationsPeerless KitchensPlatinum BenchtopsQgrindSaurus ConstructionsSchembri PTSunshine Coast Marine Electrical DoctorSEQ WardrobesShift EaseSkipper MoneySOAR SolutionsSof and ChrisSEQ GlassSupporting YouThe Design ChaperoneThe End GameTitan INDTJ Electrical GroupTLSTop Dog PlumbingTown
Looked after, by the numbers

Less chasing. More looked after.

See pricing
96

Checks a day

Every 15 minutes, reading the page like a customer would.

30min

To an alert

Two failed checks and our team is on it.

2min

To connect

Add us as a WordPress admin. Nothing moves.

How we countFigures describe how Pulse runs on every site. Alerts go to a real person on our team.

From forgotten to looked after

Everything your website needs, working together.

One plan connects your site to the checks, the updates, the security and the people behind it.

The Pulse engine

Everything in one plan

Turn Pulse off to see what most sites live with.

Your website Your WordPress Your current host Uptime checks every 15 minNobody watching Fortnightly updates by people14 updates waiting Daily backupsNo backup Malware protectionUnprotected Outage alerts in 30 minA customer tells you Speed monitoringSlow and unknown AI editor in your dashboardEmail and wait Monthly reportNever seen one Real supportVoicemail
Watched around the clock96 checks a day, a person alerted in 30 minutes.
Kept current and backed upFortnightly updates by people, daily backups.
Yours to changeAsk in your dashboard, preview, publish.
Connected. Updated. Looked after.
01 / Sound familiar

Built once. Then nobody came back.

Real posts from Australian business owners about their websites.

I discovered at 10am this morning that my site was down. I have not been notified in any way.Business owner, Whirlpool forums
I sent a support email. Nothing. Last week I noticed that all my sites were down.Business owner, Whirlpool forums
I don't actually know who manages my website anymore.Small business client, reported by their new agency
They allowed my company domain to expire, and so my email stopped working. Not happy.Business owner, Whirlpool forums
It's now been 3 months and the last 2 weeks I have called and emailed every day.Business owner, ProductReview
We have no billing information or anything on our records about this old site.Business owner, Whirlpool forums
I discovered at 10am this morning that my site was down. I have not been notified in any way.Business owner, Whirlpool forums
I sent a support email. Nothing. Last week I noticed that all my sites were down.Business owner, Whirlpool forums
I don't actually know who manages my website anymore.Small business client, reported by their new agency
They allowed my company domain to expire, and so my email stopped working. Not happy.Business owner, Whirlpool forums
It's now been 3 months and the last 2 weeks I have called and emailed every day.Business owner, ProductReview
We have no billing information or anything on our records about this old site.Business owner, Whirlpool forums
02 / The difference

Same small change. A different way to get it done.

Two ways. One change to your website.

Your Saturday hours are wrong.

Here's what happens next, with Pulse and without it.

With Pulse
Usually2 minutesask to live
You askIn your dashboard
Pulse editsEvery place it appears
You previewNothing live yet
LiveYou hit publish

✓ Included in your $69 plan. No ticket, no invoice.

The usual way
Often2 weeksor never
Email the web guyHope it's current
WaitDays
ChaseVoicemail
QuoteFor a 2 minute job
InvoiceOn top of $150 a month
Maybe liveCheck it yourself

⚠ Meanwhile customers see the old hours and ring someone else.

Times are typical examples, not guarantees.See the AI editor
03 / How it works

Four steps. You do one of them.

Connecting takes two minutes. Everything after that is on us.

1Connect

Add us as an admin on your WordPress site

Users, Add New, type our email, pick Administrator, done. That one login is how Pulse checks your site, updates it and makes your edits. Your host, your domain and your logins stay exactly as they are.

About two minutes, once
yourbusiness.com.au/wp-admin/user-new.php
hello@idesigncollective.com.au
Administrator▾
Add New User

We send you these exact clicks by email. That's the whole job.

2Watch

Pulse checks your site every 15 minutes

It loads the page like a customer would and confirms real content came back, so a blank white screen counts as down, not just a dead server. Two failed checks in a row and our team is alerted. A single blip stays quiet.

96 checks a day, every day
pulse · yourbusiness.com.au● Online
36 days agoToday
99.98%Uptime
96Checks a day
1Outage caught
00:0012:00now600ms400ms200ms 412 ms
3Fix and update

Real people handle the updates and the outages

WordPress core, plugins and theme are updated by our team and checked afterwards, not left to pile up. If the site goes down we're on it before most customers notice, and we tell you what happened in plain words.

Alerted within 30 minutes of an outage
Pulse alert · to our team
yourbusiness.com.au is DOWN. Two failed checks, 200 with empty body. Looks like a cache issue.
Back online. Object cache flushed, site verified, owner notified.
12 plugin updates applied, site checkedUpdated
WordPress 6.8 core updateUpdated
Outage caught 6:12am, fixed 6:31amFixed
4Change

Change things yourself, from inside your WordPress

Pulse sits in your own dashboard menu. New hours, a price, a phone number, a photo, a new team member: type it, get a preview, tap publish. Anything bigger than a quick edit goes straight to our team.

Most edits previewed in under a minute
yourbusiness.com.au/wp-admin/admin.php?page=pulse
DashboardPostsMediaPagesPulseAppearancePluginsUsers
Add Sarah Collins to the team page, she's our new office manager.
Added. Sarah's card sits after Mark's with the title Office Manager. Send a photo whenever you're ready. Preview below.
Preview · Our TeamNot live yet
Mark Evans   Lead EstimatorSarah Collins   Office Manager
Publish changeTweak it

Screens are examples of the Pulse product. Your own site's figures appear once connected.

04 / Pulse AI editor · early access

Your own AI editor. Inside your own WordPress.

Log in like you always have, click Pulse in the menu and type what you want changed.

  • Ask in plain English. "Change our Saturday hours" is enough.
  • Preview before it's live. You publish, or you say tweak it.
  • A person checks the big ones. Structural changes go to our team.

Early access: our team reviews every AI edit during launch. Fair use of 20 edits a month.

Pulse AI editoryourbusiness.com.au
Can you change our Saturday hours to 8am till 12pm?
Pulse
Done. Saturday now reads 8:00am to 12:00pm on your Contact page and in the footer.
Preview · ContactNot live yet
Mon to Fri   7:00am to 5:00pmSaturday   8:00am to 12:00pm
Publish changeTweak it
✓ Published to your website
Ask for a change…
06 / Who's behind it

A sister company of iDesign. Trusted by 120+ clients.

iDesign Collective
Our sister company

iDesign Collective

A Queensland web studio building custom websites since 2015. Pulse is the system iDesign already runs for its own clients, now open to any WordPress site. You deal with the same team, not a ticket queue.

Visit iDesign Collective
250+Websites built
120+Businesses trust iDesign Collective
2015Building websites since
Map of the Sunshine Coast showing the Maroochydore head office
Kon-Tiki Tower 2, Level 1, Suite 101
55 Plaza Parade, Maroochydore
Map of the Gold Coast showing the Varsity Lakes office
WOTSO Varsity Lakes
194 Varsity Parade, Varsity Lakes
07 / Pricing

One plan. Pick how you pay.

AUD, GST included. No lock-in contract.

Monthly
$69 /month

Billed monthly by card. Cancel whenever.

  • Everything in Pulse
  • AI editor, 20 edits a month
  • Fortnightly updates by people
  • Daily backups
  • Outages handled in 30 min
  • Monthly report
Choose monthly
2 months freeYearly
$690 /year

$57.50 a month. One invoice, card or direct deposit.

  • Everything in Pulse
  • AI editor, 20 edits a month
  • Fortnightly updates by people
  • Daily backups
  • Outages handled in 30 min
  • Monthly report
  • Two months free
Choose yearly
Done for youPulse Pro
$189 /month

No time to make changes yourself? Message us and our team makes them for you.

  • Everything in Pulse, plus:
  • Direct chat line to our team for changes
  • 2 hours of changes made by us each month
  • Same-day turnaround on requests
  • Sydney hosting included
  • Weekly updates instead of fortnightly
  • Monthly Google ranking report
  • Quarterly strategy call with our team
Choose Pro
Optional add-on

Sydney hosting, moved for free

Leave a slow or overseas host behind. We move your site to a fast independent server in Sydney, test it and switch it over with zero downtime. You don't lift a finger.

+$15a monthAdd to my plan

Online stores and non-WordPress sites are quoted separately.

A little more clarity

Good questions. Clear answers.

Still unsure? Ask the assistant or book 15 minutes with the team.

Book a call
Do I have to move my hosting?

No. Pulse works with whoever hosts your site now. You add us as a WordPress admin and that's the connection. If you want faster hosting, add Sydney hosting for $15 a month and we'll move your site to an independent server in Sydney for free, with zero downtime.

My site was built by someone else. Does that matter?

Not at all. Most sites on Pulse were built by other people. As long as it's WordPress and you can log in as an admin (or can get someone to add us), we can look after it.

Where do I use the AI editor?

Inside your own WordPress dashboard. Log in as you normally would and there's a Pulse item in the left menu. Type the change there. It's your site and your login; we never make you use another tool.

What happens if the AI editor gets something wrong?

Nothing goes live without your OK. Every change comes with a preview, and during early access our team checks each edit before it reaches you. If you don't like it, say "tweak it" or leave it unpublished.

I already pay someone for hosting. Do I keep paying them?

For now, yes. Hosting and looking after a site are different things, and Pulse is the looking after. If you'd rather have one bill, add Sydney hosting for $15 a month, we move you for free and you can cancel the old host.

Is there a contract?

No. Monthly is month to month. Yearly is one payment for twelve months and you can choose not to renew.

What if something breaks that isn't a quick fix?

We tell you what it is, what it would take and what it costs before we touch it. Small fixes that come from an update or an outage are included. Rebuilding a page or adding a feature is quoted.

Can I lose access to my own site?

No. You keep your own admin login. We add a separate one for Pulse. Cancel and we remove ours. Your site, your domain and your content are always yours.

Your website, looked after

Two minutes now. Looked after from tonight.

Pick a plan, send your details and the connect steps land in your inbox straight away.

AUD, GST included. You pay by card through secure Stripe checkout right after this form.

Your details

How would you like to pay?
You're signing up forPulse Yearly · Card
$690per year inc GST · 2 months free